Uber has released its Lost & Found Index 2022, outlining interesting and sometimes bizarre items customers mostly forget across the country. 

The annual Uber Lost & Found Index provides a snapshot of  riders’ most commonly forgotten items and most unique lost items - and this year won’t be any different.

The Index highlights which cities have been most forgetful, which days of the week riders forget items most, and of course, tips on how to get your lost items back using the Uber app. 

“We’re back with Uber’s annual Lost & Found Index. As the world gets going again, we look forward to helping return these lost items, no matter how unique they may be,” says Lorraine Onduru, Head of Communications for East and West Africa, Uber. 

Keys, wallets or purses and phones made the usual list of items left by Uber riders. While the unusual list of items included: nail cutters, coffee mugs and photos; water bottles, electronics, luggage bags and chargers were among the most regularly forgotten items. 

According to the Uber Lost & Found Index, Nairobi topped the list as the most forgetful city in Kenya. The company also reported that users mostly forgot their items on Mondays and Fridays .

See the full details below:

 The 10 Most Commonly Forgotten Items in Kenya:

1. Phones 
2. Keys
3. Wallets/purses
4. Electronics
5. Bag/luggage 
6. Sunglasses
7. Debit cards
8. Chargers 
9. Caps
10. Water bottles 

Most unusual items left behind 

1. Coffee Mug
2. Clothing 
3. Make-up
4. Photos
5. Black cloth
6. Nail cutter
7. Brown envelopes

 The Most "Forgetful” City:

• Nairobi

 Most Forgetful Days:

• As we’ve seen consistently across Kenya, Uber riders are most forgetful on Fridays and Mondays

If you’re one of those people who left something behind, look no further than this help page, which outlines the simple steps you can take the next time you leave something behind in your Uber

The best way to retrieve a lost item is to call the driver - but if you leave your phone itself in an Uber, you can login to your account on a computer. Here’s what to do:

1. Tap “Your Trips” and select the trip where you left something
2. Tap “I lost an item”
3. Tap “Contact driver about a lost item”
4. Scroll down and enter the phone number you would like to be contacted at. Tap submit.
5. If you lost your personal phone, enter a friend’s phone number (you can do this by logging into your account on a computer, or using a friend’s phone).
6. Your phone will ring and connect you directly with your driver’s mobile number.
7. If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.
8. If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.

So whether you forgot your groceries for the month or you’re stuck outside because you forgot your keys on the ride,  don’t despair - help is at your fingertips!