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Jumwa Promises To Revamp Public Service Sector, Praises Huduma Services

Jumwa Promises To Revamp Public Service Sector, Praises Huduma Services Featured

The cabinet secretary for Public Service and Gender Aisha Jumwa has promised to revamp Kenya's public service sector.

Speaking in Mombasa on Wednesday, Jumwa said that public servants had no morale and were in need of better working conditions.

The CS was in Mombasa to address public officers undergoing induction at the Kenya School of Government (KSG) and later tour the GPO hosting Mombasa Huduma Center.

"I am inheriting a public service that is already facing a myriad of challenges. One of the biggest challenge is that they are highly demoralised. This I intend to resolve by pushing for an increase in their salaries," said Jumwa.

This was Jumwa’s first official visit to Mombasa and Coast region since she was sworn in to office.

She promised to spearhead the conversation though alluding to the fact that the country was presently battling a tough economic time coupled with a ballooning wage bill.

"Mine is to ensure that I have facilitated the conversation to making sure that we are getting to a point of revamping the public service by boosting their morale and give them a conducive working environment,” she said.

She promised to engage all the relevant ministries and government agencies to ensure the actualization of the idea adding that if funds don't allow, then they will have to wait.

She  added that the government was working towards improving the productivity of public servants saying that this would be achieved through motivating them and raising their morale.

"We are facing a shortage of public servants, we have slightly above 900,000 people serving a population of about 49 million. It is evident that they are overstretched and overworked, this numbers need to be increased to ensure that Kenyans get quality and efficient government services," she said.

The CS however failed to tour the Mombasa Huduma Center at GPO as earlier scheduled.

She however lauded the Huduma Kenya program saying that it had done a tremendous job in terms of providing government services to the people.

She said that the government was working with MPs to increase the number of huduma centers in the country.

There are 41 huduma centers spread across the country.

“I can attest that the Huduma Kenya program has worked wonders and I am very much impressed, we have plans to increase the huduma mashinani program working with our Members of Parliament"

"We will give them direction on how they can be able to construct huduma centers at the grassroots and also how to increase the platforms for government services to be there,” Jumwa said.

She also announced that all huduma mashinani networks will be operating from 7am to 9pm with staff coming in shifts.

The CS while touring the Huduma Center secretariat in Nairobi on Tuesday, had announced that  huduma centers will be operating from 7am to 7pm.

“I will not be a CS who sits in the office, I will be at the grassroots to see that Kenyans get services that they deserve in line with the president's agenda,” she said.

 

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